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the warmachine mispack thread
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TOPIC: the warmachine mispack thread

the warmachine mispack thread 2 months, 4 weeks ago #1

  • micah
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found this

PPS_Adam;1302909 wrote:
All model kits are packed by human hands, unfortunately this means we make a mistake and a package is shipped out with a mispack. Because of this we have a no questions asked policy for supplying replacements and ship them as soon as possible. I can't promise a player will never have a mispack but I can promise we will fix it.

If you have been waiting over 2 weeks for a replacement drop me an email at frontdesk@privateerpess.com ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ) and put Attn:Adam in the title and I will be sure to give your message attention right away. I can also be reached by phone at 425.643.5900 ex100, my office ours are 6:30 or you can send me a PM here on the forums.


he is PP staff and several people have sung his praises on the official forums

thought this would be useful considering the recent issues some of you have had.
as of 04-27-12
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Re: the warmachine mispack thread 2 months, 4 weeks ago #2

That's the same guy that emailed me for clarification on the missing Ravagore torso parts.

I may have had quite a few mispacks, but I've always had it resolved to my satisfaction.
What is best in life?

To destroy your opponent, see them ranting before you, and read their lamentations on the forums.

Re: the warmachine mispack thread 2 months, 4 weeks ago #3

  • TheKbob
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Good stuff! I'll keep this info handy, too. Haven't had any issues as of yet.
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